Below you can find troubleshooting help and technical support if you have problems running Squad.
Where to find technical support
- Tips for common problems new players experience.
- On the official Discord there is a #support channel. Post your problem there and you will be helped in no time. Also read the "pinned messages" - lots of useful hints there.
- If nothing helped, create a support ticket or write to support@joinsquad.com.
How to report a bug
If you find a bug, please report it and help the developers.
- You can also report bugs on the official Discord to the channels #bug-report and #layer-bug-report (please check "pinned messages" for the correct format, otherwise your post will be deleted)
Server Support
Hosting Support
For general hosting support or licensing related questions you can reach out to the staff on the OWI Hosting Discord.
You can also find fixes for common issues in our Server Troubleshooting section.
Related Articles:
Server Misconduct
To report problems players or Admin abuse with a specific server, email Licensing@offworldindustries.com with the following details:
- Name of the server
- Any evidence such as video, pictures etc
- Date and time of incident
Or alternatively you can fill out the Admin/Server Abuse Report Form or open a ticket in the OWI Hosting Discord for support.
- discussions allowed; please read the "pinned messages" for instructions).